Dallas Lease Returns Wins 2024 Cars.com National Used Car Dealer Dealer of the Year Award for Customer Service Excellence

Across the U.S., Dallas Lease Returns is Best-reviewed by Used Car Dealer Shoppers

Dallas, TX – 3/7/2024 – Dallas Lease Returns is awarded a 2024 Dealer of the Year Award by car-shopping marketplace Cars.com(NYSE: CARS). The Dealer of the Year Award recognizes automotive dealerships that excel, based on average star rating, total number of reviews and dealer response to those reviews — all key drivers of repeat and referral business.1

“Cars.com provides a dealership with actionable feedback from their customers — and the ability to set the bar for what a customer should expect when doing business at a dealer. This past year, Dallas Lease Returns went above and beyond for their customers,” said Jamie Oldershaw, vice president of reputation at Cars.com. “The online experience is critical for vehicle shoppers, and dealers like Dallas Lease Returns understand that. Ensuring customers are given an exceptional experience throughout the entire shopping or service process begins online and ultimately ends there with an online review — and dealers that recognize this rise to the top.”

Cars.com helps dealers build their online reputation and connect shoppers with their top salespeople virtually to ensure that the experience is established before the shopper walks through the doors. Award-winning dealers encourage their shoppers to leave reviews that will help build a dealer’s online reputation and generate new customers.

About Dallas Lease Returns

Over 19 years ago Dallas Lease Returns decided to change the used car buying experience. No longer would you have to deal with pushy salesmen and confusing finance mangers. All cars would be inside and unlocked so you could “shop” without hassel on your terms, and when you where ready for help you wouldn’t be bounced from person to person but instead would work with one advisor through the entire process.

Today, Dallas Lease Returns has completed well over 25,000 transactions and is the 7-time consecutive DealerRater Dealer of the Year. Dallas Lease Returns has also been featured on Networks such as Fox News, CNN, MSNBC, HGTV, and ESPN just to name a few, and its Leadership, because of its disruptive marketplace style, and online positive presence, has served on National advisor councils for companies like Car Gurus and Capital One Auto Finance.

Kris Gaerlan, Dallas Lease Returns-“True, we have many awards but I am more proud of how we achieved them. Our team simply does good business and out outworks the competition. We do sell a fantastic product but the” difference” at Dallas Lease Returns is not the cars, it’s the people.”

Cars.com Dealer of the Year Award Methodology

The Cars.com Dealer of the Year Awards are presented annually to the top auto dealers with 25 or more reviews based on the dealership’s average star rating and the total number of reviews written about the dealership during the 2023 calendar year, as well as management response rate to those reviews.

A full list of winners can be found here.


Cars.com is the No. 1 most recognized automotive marketplace visited by nearly 30 million in-market consumers each month. Launched in 1998 and headquartered in Chicago, Cars.com empowers consumers with data, content and digital tools driven by AI technology to make informed car buying and selling decisions and seamlessly connect with thousands of local dealerships nationwide. Cars.com is the flagship offering from Cars.com Inc. (d/b/a Cars Commerce), an audience-driven technology company empowering automotive that simplifies everything about buying and selling cars. Learn more at www.carscommerce.inc.

1 Review statistics and winner selection is based on data from DealerRater, a leading reputation management and car-dealer review platform that is part of the Cars.com Inc. portfolio


Press Contact:

Parveen Kumaravelu

Dallas Lease Returns